[ We’re Hiring ]

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Charts. Coffee. Computers.

About

We’re Hiring! ChartIQ is a well-funded, revenue generating financial technology startup based in Charlottesville, VA with offices in Manhattan, London, and Cyprus. We have a passion for visualization and a love of finance. We are revolutionizing the fintech space with better tools, better workflows, better systems and better trades. We provide brokerages, financial institutions, websites, mobile app developers and trading platform developers with stock and forex charting software, delivered as a Javascript SDK and built in 100% pure HTML5.

We offer flexible hours, a relaxed office environment, generous vacation and a great benefits package. Our new offices are located downtown, one block off of the Downtown Mall.

Current Openings

CUSTOMER SUPPORT REPRESENTATIVE

Charlottesville, VA (Local candidates only)

ChartIQ is looking for a part-time Customer Support Representative to provide exceptional customer support and manage its user database for its retail product, Technician. Technician is ChartIQ’s retail technical analysis and trading app available on desktop, tablet, and smartphone devices. With close to 40,000 accounts, Technician is a popular app for technical analysts and traders.

Qualifications:

-Team-player, goal oriented

-Ability to prioritize tasks and work independently

-Experience with email marketing desired, MailChimp experience desired

-Detail oriented capable of time management, punctuality and professionalism

-Technical/computer knowledge and some knowledge of the stock market and/or technical analysis

-Customer service experience

Responsibilities:

-Provide exceptional customer support and manage the Technician user database

-Prioritize and respond to customer support tickets in a timely manner

-Work to identify problems through user reports and software testing

-Work with developers to fix identified bugs and notify customers of fixes

-Maintain an accurate and up-to-date customer account database along with payments

-Assist and advise in marketing communications for the Technician user group

This is a Part-time position, working hours are negotiable. Roughly 15-20hrs/week. Our new offices are located downtown, one block off of the Downtown Mall.

Job Type: Part-time / Local candidates only

Preferred experience: 1 year customer support/service and basic knowledge of technical analysis or stock trading.

Please contact Eric Barden at eric@chartiq.com. Attach resume with contact information, please.

JAVASCRIPT ENGINEER

Charlottesville, VA

ChartIQ is looking to add JavaScript engineers to its growing development team in downtown Charlottesville, VA. We develop an HTML5 charting library for the financial industry. Candidates should have solid JavaScript programming skills and an interest in UI, visualization, architecture, optimization or networking.

We build tools for developers, and so we work with a number of technologies including Angular, React and whichever new framework is around the corner. We also do a significant amount of work in mobile applications as well as Electron based HTML5 containers. At ChartIQ you will be constantly exposed to new technology and have the opportunity to be mentored by experienced architects.

Our environment is relaxed but we take our jobs seriously. Developers are given autonomy and responsibility but always with the support of senior engineers and managers. As a revenue generating startup we offer the dynamism of a new company with the stability that comes with success.

Job Type: Full-time / Local candidates only

Required experience: 2 years min. software development

HTML5 MOBILE WEB ENGINEER

Charlottesville, VA

ChartIQ is looking for an engineer to lead our efforts in mobile, native and desktop app integration. ChartIQ provides an HTML5 charting library that can be used within WebView containers. We would like to build internal expertise in the delivery of mobile and native solutions that use our library.

Responsibilities:

-Building out mobile centric sample applications and templates; building iOS, Android and Java templates

-Designing frameworks for bi-directional communication between JavaScript and native apps

-Assisting customers in implementing native applications and integrating our library into their existing applications

This job is for you if: you enjoy working across several tech stacks (web, iOS, Android SDK, Java, Chromium); have an interest in mobile interface design; enjoy communicating with and supporting other developers. Travel 3-4 times per year.

We offer competitive salaries, medical/dental/vision coverage, generous vacation time, and flexible work hours.

Job Type: Full-time / Local candidates only

Required experience: 2 years min. software development

Apply Now

We look forward to hearing from you!